Veralunoxis - Quality cleaning for Malaysia

Agreement Acceptance

By accessing and using our website, you accept and agree to comply with these terms and conditions in full. Continued use indicates your acceptance, so ensure you review any changes regularly and use the site responsibly.

Definitions

Certain words used in these terms have specific meanings as described below.

‘User’ refers to any individual or entity that accesses or interacts with our website or services.

‘Services’ means any cleaning service or related offering provided through veralunoxis.sbs.

‘Content’ covers all text, images, and digital materials featured on our website.

‘Agreement’ references these terms of use governing your relationship with us.

Appropriate Use of Services

Our cleaning services are intended for customers in Malaysia seeking regular, general, or specialized cleaning. Usage outside these purposes or in violation of the agreement may result in restricted access.

Eligibility

Users must be of legal age and able to form binding contracts under Malaysian law to request our services or enter agreements with us.

By booking, you confirm compliance with local laws.

User Responsibilities

Users are expected to treat staff respectfully and use our site and services appropriately.

Provide accurate details for booking or inquiries to avoid misunderstanding.

Ensure timely communication about changes, cancellations, or special cleaning requirements.

Comply with any safety instructions and respect cleaning staff on your premises.

Do not misuse website content or present false information impersonating others.

Prohibited Uses

Acts listed below are not permitted on this website.

Any activity that causes disruption, damage, or unauthorized access to our systems.

Use of our website for advertising or promoting unrelated services without consent.

Uploading or sharing harmful, illegal, or offensive material with us.

Interfering with our services, staff, or the experience of other users.

Attempting to disrupt normal operations by technical or non-technical means.

Intellectual Property Rights

All text, graphics, logos, and visual content are the property of Veralunoxis or its content suppliers and protected by law. You may not copy, distribute, or use any part without written consent.

User Provided Content

Content submitted by users must be their own work and remain respectful. We reserve the right to remove or edit inappropriate content.

User Rights and Obligations

You grant Veralunoxis a license to display, adapt, or remove submitted content as needed for site and service operation.

Privacy and Data Handling

Personal data is handled in accordance with our privacy policy. By using the site or booking, you consent to responsible processing under Malaysia’s laws.

Privacy Policy

Liability and Disclaimer

Learn more about limitations on liability when using our website and services.

Responsibility Notice

We are not responsible for incidental, indirect, or third-party damages related to your use of this website or services.

Limitation of Liability

Our liability is limited to the extent legally permitted in Malaysia and does not extend to events beyond our reasonable control.

Indemnification

You agree to indemnify and hold Veralunoxis harmless from claims, costs, or damages resulting from improper use of our site or service.

Resolving Disputes and Conflicts

Any dispute will be handled by agreed procedures outlined below.

Arbitration

Disputes will be resolved by binding arbitration conducted according to Malaysian regulations. Court alternatives are specified as needed.

You may seek independent advice on your rights before proceeding.

Online Dispute Resolution

For online transactions, you may use official dispute platforms recognized in Malaysia as suggested by authorities.

Official contact for disputes

Severability

If a court finds any provision unenforceable, other parts remain valid and enforceable by law.

Whole Agreement

These terms represent the complete agreement between you and Veralunoxis for website and service use.

Applicable Malaysian Law

All terms are interpreted under the laws of Malaysia, regardless of where services are accessed.

Termination

We reserve the right to restrict or terminate access to the website or services for violations of these terms.

Changes

We may update these terms from time to time. Users should check this page for the latest version.

Contact for Terms Questions

Get in touch with us for any concerns about these terms or your rights.

Email Address: content@veralunoxis.sbs

Phone Number: +60 7-722 5195

Address: No. 1, Jalan KS 1, 70000 Seremban, Negeri Sembilan Malaysia

Website Terms and Conditions of Use