Privacy Policy for Your Data

We value your privacy and handle your personal information according to Malaysia’s data protection laws. Please review this policy for details on what information we collect, why, and how it is used.

Information We Collect

We collect necessary information to deliver our cleaning services and improve your website experience.

• Personal details such as your name, address, and contact information when you request a quote or book a service.
• Details about your property or workspace to arrange the appropriate cleaning approach for your needs.
• Website usage data, like device type and preferences, which help us improve our site’s performance.
• Any feedback, questions, or communication shared through contact forms or customer service.

How We Use Data

Your data is used only for purposes related to our cleaning services and ongoing support.

• To process bookings and manage cleaning schedules according to your requests.
• To communicate updates, confirmations, or queries regarding your chosen service.
• To enhance our website’s usability by analyzing aggregate visitor information.
• To respond to your queries and understand how we can better serve you in the future.

Legal Basis for Use

Our handling of your personal data complies with requirements in Malaysia.

We collect and use data based on your consent, our contractual commitments, or as required by law for service delivery, support, or improvement.

Sharing Data

We keep your personal information secure and only share when necessary for service delivery.

• Information may be shared with trusted cleaning partners or operational staff for fulfilling scheduled services.
• We may disclose data to comply with Malaysian laws or valid government requests.
• Data is never sold or given to unrelated third parties for marketing or unrelated usage.

Data Security

We use industry-standard security practices to safeguard your information, including encrypted channels for online forms and restrict access to data only to authorized personnel and service providers. Your data is stored securely and regularly reviewed for safety.

Your Rights

You can manage or review your personal information with us at any time.

• Request access to personal data that we hold about you.
• Ask for correction or removal of inaccurate data from our records.
• Withdraw your consent for processing, where applicable, or restrict specific uses.
• Make a complaint to Malaysian data protection authorities if you have concerns.

Cookie Usage

We use essential and functional cookies to ensure website performance and ease of navigation. Analytics cookies are used for internal review only.

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Contact Us

If you have privacy questions or require help regarding your information, please reach out to our support team below.

Policy Updates and Changes

We regularly review this privacy policy. Changes and the latest effective dates will be noted here for your convenience.